AI Systems Automation Architect Bangkok, Thailand

Turn messy business operations
into smooth, repeatable systems.

I help service businesses, agencies, and growing teams automate lead follow-up, client onboarding, reporting, bookings, and internal workflows — using AI, Make.com, n8n, and practical no-code systems.

Book a Free 30-Minute Call See My Work
Dolly Sorraadisaikul — Founder, Lotus Loop AI

About

Hi, I'm Dolly.

Founder, Lotus Loop AI  ·  AI Systems Automation Architect  ·  Bangkok, Thailand

I'm an AI Systems Automation Architect based in Bangkok, Thailand — and the founder of Lotus Loop AI.

My background spans IT, remote operations, e-commerce, and digital marketing. I've spent years in roles where the work was manual, repetitive, and slow — and I learned how to fix that.

Now I build automation systems that help businesses save time, follow up faster, reduce admin, and turn scattered processes into something reliable and scalable.

I'm bilingual in Thai and English, comfortable working with both international and local clients, and I build systems that are documented well enough to hand over — not just experiments that only work while I'm watching.

Make.com n8n OpenAI Claude Google Workspace Zoho CRM Airtable Notion LINE OA Webhooks & APIs

Services

What I Build

Every business has the same problem: too many manual steps, too many tools that don't talk to each other, and too much time spent on tasks a system could handle. Here's what I can build for you.

AI Automation Systems

I design and build automated workflows that connect your tools, move data between systems, trigger actions based on events, generate outputs, and reduce the manual admin that slows your team down.

AI Chatbots / AI Receptionists

Chat-based systems that handle customer questions, manage booking requests, qualify leads, confirm appointments, and route conversations — available 24/7 on LINE OA, WhatsApp, or your website.

CRM & Lead Follow-Up Automation

Stop losing leads because no one followed up in time. I build systems that capture leads, organize them by stage, trigger follow-up messages, update your CRM, and notify your team — automatically.

Client Onboarding Automation

From the moment a client pays or signs up to their first call — welcome messages, intake forms, internal notifications, workspace setup, and scheduling — handled without manual effort.

Reporting & Dashboard Automation

Your team shouldn't spend Monday morning copying data from five different places. I automate reports from CRMs, spreadsheets, and business tools so you always know what's happening.

Internal Tool / Web App Planning

Sometimes you need a simple internal tool, not a full SaaS product. I help businesses plan and build lightweight internal tools using AI, no-code, spreadsheets, forms, and custom front-ends.

Process Mapping & Automation Strategy

Before building anything, I map your process clearly — stages, roles, inputs, outputs, bottlenecks, and decision points. This is where good automation starts.

Let's Talk About Your Process

Packages

Find the Right Starting Point

One category. Three entry points. Choose your fit — or book a call and we'll work it out together.

Starter

Lead List + Simple Tracker

Small businesses that need new prospects but aren't ready for full CRM automation.

  • Lead List Building
  • CRM Lead Import System
Most Popular
Medium

Lead Gen + Outreach Prep System

Service businesses, agencies, clinics, spas, consultants, and B2B providers.

  • Lead Contact Scraper
  • B2B Prospect Research
  • Lead Scoring System
  • Cold Outreach Prep
  • Lead Tracker Dashboard
Premium

Full Lead Engine + CRM Pipeline

Businesses that need a repeatable system for finding, qualifying, following up, and reporting on leads.

  • Lead List Building
  • CRM Data Enrichment
  • Lead Scoring & Assignment
  • Lead Capture to CRM
  • Pipeline Health Dashboard
Starter

FAQ + Lead Capture Chatbot

Businesses receiving repetitive questions on website, LINE, Facebook, or Instagram.

  • Website AI Chatbot
  • FAQ Knowledge Base
  • Lead Qualification Flow
Most Popular
Medium

Booking Chatbot + Calendar Flow

Spas, salons, clinics, dental, wellness, coaches, and consultants.

  • Appointment Booking Chatbot
  • Google Calendar Flow
  • Confirmation & Reminders
  • Reschedule / Cancel Flow
Premium

Multilingual AI Receptionist System

Multi-branch spas, clinics, dental groups, aesthetic clinics, and wellness centres.

  • LINE OA AI Chatbot
  • Bilingual Thai & English
  • Multi-branch Booking System
  • Upsell & Recommendation Bot
  • No-show Reduction System
Starter

Form-to-Sheet + Notification System

Small businesses still collecting requests through messy chats, forms, or emails.

  • Form-to-Sheet Automation
  • Email Notification Automation
  • Internal Request System
Most Popular
Medium

Admin Task + Follow-up Automation

Owners and admin teams that forget follow-ups or manually move information between tools.

  • Client Intake Automation
  • Task Creation Automation
  • Follow-up Reminder Automation
  • File Organisation Automation
Premium

Operations Control Center

Growing SMEs with too many manual processes and no central visibility.

  • SOP & Process Mapping
  • Approval Workflow
  • Task & Progress Tracker
  • Monthly Ops Summary Report
Starter

Simple CRM Sheet Setup

Businesses not ready for Zoho or HubSpot but needing lead and customer tracking.

  • Simple CRM Setup & Cleanup
  • Lead Capture to CRM
  • Lead Status Automation
Most Popular
Medium

CRM Follow-up + Reactivation Flow

Businesses with existing leads but weak follow-up discipline.

  • Dormant Lead Reactivation
  • Deal Follow-up Automation
  • CRM Data Enrichment
  • Lead Status Automation
Premium

Sales Pipeline Automation + Reporting

Sales teams, clinics, agencies, or service businesses with multiple lead sources.

  • Lead Capture & Assignment
  • Deal Follow-up Automation
  • Pipeline Health Dashboard
  • CRM Reporting Automation
Starter

Monthly KPI Summary

Owners who want basic visibility without a complex dashboard.

  • Executive Summary Report
  • Finance & Expense Summary
  • Google Sheets Dashboard
Most Popular
Medium

Sales / CRM Report Automation

Businesses using CRM, spreadsheets, forms, or ad lead exports.

  • CRM Leads Report
  • Pivot Table Automation
  • Error & Warning Report
  • Client Report Generator
Premium

Executive Dashboard + Automated Insights

Growing SMEs that need weekly decision-making dashboards.

  • Multi-source Dashboard
  • CRM & Finance Reporting
  • Executive Summary Report
  • Competitor Digest
Starter

Review Request + Thank You Flow

Local businesses with happy customers but few public reviews.

  • Review Request Automation
  • Post-appointment Follow-up
  • Email Personalisation System
Most Popular
Medium

Lead Nurture + Reactivation Sequence

Businesses with leads or customers who aren't ready to buy immediately.

  • Welcome Email Sequence
  • Lead Nurture Sequence
  • Dormant Customer Reactivation
  • Appointment Follow-up
Premium

Lifecycle Email System

E-commerce, clinics, course creators, agencies, and service providers.

  • Welcome & Nurture Flows
  • Abandoned Cart Recovery
  • Reactivation & Review Requests
  • Newsletter Creation System
Starter

Order Tracker + Customer Update Flow

Online shops that manually track orders and answer repeated shipping questions.

  • Order Tracking Automation
  • Customer Support Automation
  • Review Request Automation
Most Popular
Medium

Inventory + Supplier Tracker

Small product businesses managing stock and suppliers manually.

  • Inventory Tracker
  • Supplier & Vendor Tracker
  • Finance & Expense Summary
  • Error & Warning Report
Premium

E-commerce Ops Dashboard + Automation

Growing online stores that need a mini-operations system.

  • Order & Inventory Tracking
  • Abandoned Cart Follow-up
  • Product Research System
  • KPI & Performance Reports
Starter

Content Calendar + Posting Tracker

Businesses that post inconsistently and need structure.

  • Content Calendar System
  • Social Media Posting Tracker
  • Caption Generator Workflow
Most Popular
Medium

DM / Comment Lead Capture System

Businesses getting customer interest through comments and DMs.

  • Comment & DM Tracker
  • Lead Capture from Social
  • Follow-up Reminder Automation
  • Approved Reply Templates
Premium

Marketing Ops Dashboard + Content System

SMBs with multiple campaigns, assets, leads, and channels.

  • Campaign Asset Organiser
  • Social Lead Capture System
  • Content Research & Planner
  • Marketing KPI Dashboard
Starter

Client Intake + Folder Setup

Agencies, freelancers, consultants, and service businesses.

  • Client Intake Form
  • Welcome Email Automation
  • Client Folder Setup
Most Popular
Medium

Onboarding Tracker + Task Board

Businesses delivering projects or services after the sale.

  • Task Board Setup
  • Client Status Tracker
  • Progress Update Automation
  • Handoff Automation
Premium

Client Delivery Operating System

Agencies and service teams managing many clients at once.

  • Intake, Folder Setup & Task Board
  • Progress Updates & Handoff
  • Offboarding & Feedback Flow
  • Monthly Management Report

Pricing on Request

Book a Free 30-Minute Call

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Portfolio

Real Work. Real Results.

These are systems I've built or contributed to — each one starting with a messy manual process and ending with something that runs reliably.

Zoho Leads Report Automation

Problem
The sales team was manually pulling lead data from Zoho CRM and building reports every week — time-consuming and prone to errors.
Solution
Automated pipeline pulling from Zoho CRM into Google Sheets with pivot views, Drive storage, and scheduled email delivery. Includes deduplication, logging, and error handling.
Result
Weekly reporting fully automated. Zero manual data pulling. Reports delivered consistently with no human intervention.
Zoho CRM Google Sheets Google Drive Make.com

AI Receptionist for Thai Spa

Problem
The spa was losing bookings because staff couldn't respond fast enough — especially outside business hours and in both Thai and English.
Solution
Bilingual AI receptionist handling conversations, checking availability, creating and moving bookings, and suggesting upsells — designed for LINE OA with multi-branch support.
Result
A 24/7 booking assistant in Thai and English that reduces staff workload and keeps the calendar organized without manual management.
LINE OA Google Calendar OpenAI / Claude Make.com

Client Onboarding Automation

Problem
A $5M software company handled onboarding manually — steps getting missed, experience inconsistent depending on who was on duty.
Solution
Automated workflows from sign-up through welcome messages, intake forms, internal notifications, workspace setup, and kickoff scheduling — without manual effort at each step.
Result
Consistent, professional onboarding for every new client — regardless of which team member is on duty.
Make.com Google Workspace Notion

Medical Clinic Quote Generator

Problem
A medical clinic business was spending hours manually creating PDF quotes from sales platform data — slow, inconsistent, and error-prone.
Solution
Internal web app that extracts raw sales data, structures it into editable fields, maps fields into templates, and generates downloadable PDF quotes in minutes.
Result
Quote generation went from hours to minutes, with consistent formatting and accurate data every time.
Custom Web App PDF Generation Structured Data

Amazon FBA Operations Growth

Problem
A new Amazon FBA brand needed to move from zero to meaningful revenue quickly, with lean operations and no established systems.
Solution
Led product research, listing optimization, customer communication, reporting, and process improvement across the full FBA operation.
Result
~$40,000 revenue within 6 months through disciplined operations and process management.
Amazon Seller Central Reporting Systems Process Design

Calisto — Luxury Superyacht Campaign

Problem
Calisto, a luxury superyacht carpentry and refit brand, needed stronger visibility in a competitive, high-value market.
Solution
Brand campaign positioning Calisto for premium visibility in the superyacht industry using digital marketing and content strategy.
Result
~$150,000 revenue in 12 months. Visibility tied to BOAT International 2023 Design & Innovation Awards and 2023 World Superyacht Awards.
Digital Marketing Content Strategy Campaign Execution

How I Work

I don't start with tools.
I start with your process.

Map

I understand your business process from end to end: stages, roles, inputs, outputs, bottlenecks, and decision points.

Build

I design and build an MVP — the smallest version that actually solves the problem.

Test

I test with real data, including edge cases and failure modes.

Document

I write clear documentation so the system is easy to maintain or hand to someone else.

Handoff

I deliver with setup notes, walkthroughs, and enough context that you don't have to guess.

Improve

I iterate based on how the system performs in real use.

Why Lotus Loop AI

Built to last,
documented to hand over.

Business-first automation

I care about outcomes, not tool setups. If a simpler solution works, I'll tell you.

Clear communication

No jargon. You'll always know what's being built and why.

Strong documentation

Every system comes with notes clear enough to maintain without me.

Bilingual Thai/English

Comfortable with international clients and local Thai businesses alike.

Remote and async-friendly

I work well across time zones and build processes that reflect how modern teams actually operate.

Broad experience

Technical, marketing, and operations backgrounds mean I understand both the process and the business problem.

No-code and code-assisted

I choose the right tool for the job, not the most impressive one.

I build things that last

Not experiments. Systems that keep working after I hand them over.

Let's build something
that actually works.

If your business is growing but your operations aren't keeping up — or you're spending too much time on tasks a system could handle — let's talk. A free 30-minute call is all it takes to figure out if there's a fit.

Book a Free Call

Client Reviews

Kind words from clients